Your Vilo PLUS subscription is billed through your app store, so it's managed there too:
- iPhone / iPad: Settings → your Apple account → Subscriptions → Vilo.
- Android: Google Play → profile → Payments & subscriptions → Subscriptions → Vilo.
Canceling stops the renewal; PLUS stays active until the end of the period you've paid for. Refunds are handled by Apple and Google under their policies — you can request one directly from them.
If something about your purchase looks wrong, contact us and we'll sort it out.